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AppAssure has been widely adopted by organizations as a reliable solution for backing up both Windows and Linux servers, regardless of …
Starting at $1,819.99
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What is Quest Rapid Recovery?
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
Recent Reviews
Popular Features
- Incremental backup identification (7)10.0100%
- Multiple backup destinations (6)10.0100%
- Deduplication and file compression (7)10.0100%
- Snapshots (7)10.0100%
Reviewer Pros & Cons
Cyber Security Services Manager
Emerging IT (Information Technology & Services, 11-50 employees)
Pricing
License + 1 Year 24/7 Maintenance
1,819.99
On Premise
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Tech Details
- FAQs
What is Quest Rapid Recovery?
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
Simplify backup and restore
Monitor and manage backup and recovery environments —
across multiple sites — from one cloud-based management console.
Address demanding recovery point objectives
Leverages image-based snapshots,
up to every five minutes, to address demanding recovery point objectives and
reduce risk of data loss and downtime. Rapid Recovery tracks changed blocks to
accelerate backups and reduce storage.
Wide application support
Application-consistent
backup with lightning-fast recovery for file servers and applications on both
Microsoft Windows and Linux systems.
Cloud-based backup, archive and disaster recovery
Archive your static data to
Microsoft Azure, Amazon S3 and Glacier, Rackspace, Google, or any OpenStack
provider. Implement easy DRaaS in the Azure cloud with just a few clicks. You
can even run Rapid Recovery can also be ran as a replication target in the Azure cloud for
free.
Virtual environment protection
Protect both physical and virtual environments with a single
backup and recovery software solution; agentless backup and recovery for
Microsoft Exchange and SQL databases residing on users' virtual machines.
Data deduplication and replication
Significantly reduce storage requirements and associated costs by
up to 95% with built-in compression and deduplication.
Quest Rapid Recovery Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
Reviewers rate Multiple backup destinations and Incremental backup identification and Backup to the cloud highest, with a score of 10.
The most common users of Quest Rapid Recovery are from Mid-sized Companies (51-1,000 employees).
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(32)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
AppAssure has been widely adopted by organizations as a reliable solution for backing up both Windows and Linux servers, regardless of whether they are physical or virtual. Users have found AppAssure to be significantly easier to manage compared to the Tivoli backup solution. One of the standout features of AppAssure is its ability to handle the challenges posed by traditional file-level backup solutions, making it an ideal choice for applications with a large number of files, such as document management systems.
The export feature in AppAssure enables users to effortlessly restore a 'broken' virtual machine by exporting a backup and quickly getting it up and running again. In addition, the virtual standby feature ensures that users have a standby virtual machine readily available in case of a production VM failure. Some organizations even utilize Quest Rapid Recovery, which includes AppAssure, as a managed backup service offering for both onsite and offsite backups, as well as disaster recovery options.
Users appreciate the seamless backup experience provided by AppAssure, which not only protects their on-premise servers but also creates air-gapped copies offsite. Many organizations rely on AppAssure as their primary backup solution across multiple locations, with replication between sites for added peace of mind. The speed and efficiency of bare metal restores using AppAssure have impressed users, with some reporting restore times under 30 minutes.
For mission-critical servers, the Virtual Standby feature of AppAssure has proved invaluable, allowing dead servers to be brought back online within minutes. The replication capability of AppAssure has enabled users to replicate mission-critical network share servers across multiple sites, ensuring robust disaster recovery capabilities. Another advantage of AppAssure is its ability to backup ESXi free version, offering a reliable VM backup solution for remote sites.
AppAssure finds application in organizations of various sizes to provide essential backups and archiving for system-critical production hosts. It effectively addresses concerns related to data availability, integrity, and security. Users also appreciate the compliance support provided by AppAssure, making it easier to meet regulatory requirements. While some users have encountered challenges with missed backups and rollup issues, adjusting the rollup frequency has helped mitigate repository space consumption. However, there are still a few users who find working with the product challenging.
Simple Installation and Setup Process: Many users have found the installation and setup process of AppAssure to be straightforward and easy. Several reviewers mentioned that they were able to complete the entire process within minutes.
Excellent Deduplication and Compression Capabilities: A significant number of users have praised AppAssure for its excellent deduplication and compression capabilities. They have found these features particularly beneficial for organizations dealing with large volumes of data or a significant number of servers.
Versatile Backup Options: Multiple reviewers appreciated the option provided by AppAssure to replicate backups to the cloud or another AppAssure server, which provides additional protection. This feature has been well-received by users who value having multiple backup options available.
Failures in Agent Not Reported: Some users have found it frustrating that failures in the agent on a protected machine do not show up on the daily report. This lack of visibility can make it difficult to identify and address issues promptly.
Limited Linux Support: Several reviewers have mentioned that Linux support is limited to specific distributions and often requires assistance from technical support to protect Linux VMs. This limitation may pose challenges for users who rely heavily on Linux systems.
Lack of Customization in Reporting: Many users express dissatisfaction with the canned reports and wish for the ability to have customized reporting and scheduled reporting from the console. The current lack of customization options hinders their ability to tailor reports according to their specific needs and preferences.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
May 29, 2023
Quest Rapid Recovery Review
Score 7 out of 10
Vetted Review
Verified User
We currently use Quest Rapid Recovery as one of our Managed backup service offerings to our clients. This is an all inclusive backup service where the client gets onsite and offsite backups and the option for DR by using the virtual standby feature of the software, all of which is Managed by us as the Managed Services Provider. For our clients they are looking for a hands off backup solution to protect their on premise servers and have an air-gapped copy offsite.
- The deduplication and compression is extremely good and serves very well for organizations with very large volumes of data or a large number of servers.
- The virtual standby of the protected servers are very easy to get online for testing or in the event of a disaster.
- If you have a good internet connection, the offsite replications complete very quickly, taking good advantage of the deduplication and compression both onsite and offsite.
- If you are looking for a very long GFS retention policy the deduplication and compression easily facilitates multiple years without the need for huge storage capacity.
- Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
- There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
- The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
85.71428571428571%
8.6
- Because the backup software is so scalable for a Managed Service Provider, it has made managing backups for our clients daily very easy and low effort, thus increasing our revenue.
- The software runs on a wide range of hardware which has made repurposing older equipment a very effective way of deploying it to our clients cheaply.
- We have used the backup software for approximately 8-10 years, however the software does not seem to be getting heavily developed which means in comparison to other vendors it is going to quickly become obsolete.
Quest Rapid Recovery is probably a mid tear backup solution in comparison to its competitors. It is definitely a very good backup solution however is missing some key features and integrations compared to other backup software's. The biggest thing I think it has over its competitors is the efficiency of data deduplication and compression when you have a very large number of servers or many terabytes of data to backups.
Overall it is a very competitive backup solution however it is slowly getting left behind by some of the other vendors like Veeam and Acronis.
Overall it is a very competitive backup solution however it is slowly getting left behind by some of the other vendors like Veeam and Acronis.
November 05, 2019
Easy, cost effective, and trustworthy backup solution
It is used across our whole organization to provide backups and archiving of system-critical production hosts. It addresses issues of data availability, integrity, and security and it does them in a very easy to use manner. On top of that, it supports our required compliance issues and makes it easy to restore critical systems and data in the event of a failure.
- Automation and scheduling.
- Easy to use interface.
- Virtually painless deployment and configuration.
- Linux support is available, but the configuration isn't as easy as with Windows.
- Quite resource hungry at times.
72.85714285714286%
7.3
- It has kept us from having to pay ransomware demands.
- It has allowed us to handle and manage client data with confidence.
- It has saved us in instances where important files were inadvertently deleted in production, keeping employees from having to waste working hours reproducing work that had already been done.
In every instance of other solutions we evaluated, Quest (then AppAssure) proved to be more convenient, user-friendly and dollar for dollar seemed to be the most worth the cost. I can't imagine implementing and depending on the others nearly as easily or as confidently as we have been able to with Quest RR.
We are using AppAssure now Rapid Recovery, to backup our VM servers at our datacenter. The backup product is not meeting our backup demands, we often get missed backups. We have 100 VMs to backup and we are also doing off-site replication to an Azure RR core. When rollups are running, it halts the backups. We adjusted the rollups to run once a week, it consumes too much of our repository space. Can't win with the product.
- It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
- We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
- We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
- I would like to see the repositories go away and use the type that was introduced for replay.
47.5%
4.8
- It is taking too much of our time to manage this product to make sure backups are running.
We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
April 08, 2016
AppAssure gets it done
AppAssure is used to back up all our Windows and Linux servers, both physical and virtual. In the past we were using Tivoli and find this a much easier solution to manage. Traditional file level backup solutions were problematic with our document management application because of the sheer volume of files. The ability to export a backup to a virtual machine has allowed us restore a "broken" VM with just a few clicks. This same function gives us the ability to have a "standby" VM ready to power up should a production VM fail.
- Installation and setup is simple. You can be up and running in minutes.
- Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
- The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
- My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
- Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
- Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
84.44444444444444%
8.4
- Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
- When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
- AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Price, features, and ease of use made AppAssure an easy decision for us.
12
The entire technical staff of our Information Services department rely on AppAssure to protect our servers.
1
Windows server and storage knowledge are recommended. We have 5 AppAssure core servers, although several people monitor the daily backup jobs it just takes a single person to maintain the application and the hardware it runs on.
- Vendor implemented
- Professional services company
We used a Dell Reseller to purchase AppAssure and some Dell storage. They were very helpful in getting the hardware setup but they lacked an in-depth knowledge of the product. When it came time to do the first major version upgrade we went with Dell Profession Services. They have a dedicated team that knows the product.
No
Change management was minimal
Change management was minimal, early on it was just a matter of finding out if a server had been moved to AppAssure if a restore was needed.
- Conflicting "Best Practice" information from Dell Tech Support
- Having a large install base and needing to update the agent on all those machines after updating the core software